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PRODID:-//NBS//eStore//De-escalation in Practice (Fredonia) - 3253
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METHOD:PUBLISH
BEGIN:VEVENT
DTSTART:20260729T090000
DTEND:20260729T160000
SUMMARY:De-escalation in Practice (Fredonia) - 3253
LOCATION:Fenton Hall, Room 175 , Fredonia, NY, 14063
DESCRIPTION:<p>De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm</p>
<p>In emotionally charged situations, how we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high.</p>
PRIORITY:3
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