BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//NBS//eStore//De-escalation in Practice (Jamestown) - 3255
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
DTSTART:20260811T090000
DTEND:20260811T160000
SUMMARY:De-escalation in Practice (Jamestown) - 3255
LOCATION:Carnahan, Room 120 241 James Avenue, Jamestown, NY, 14702
DESCRIPTION:<p>De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm</p>
<p>In emotionally charged situations, how we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and cofidence when tension runs high.</p>
<p>&nbsp;</p>
PRIORITY:3
END:VEVENT
END:VCALENDAR
